I understand that all sales are final & that no returns or exchanges can be made. Rudy’s Christmas Trees guarantees all products for accuracy & freshness.
In the unlikely event that a tree, wreath or garland dries up, the claim needs to be made within 3 days of delivery / pick up. If a tree “doesn’t drink”, it can be seen right away. In that event, Rudy’s Christmas Trees will pick up my item & replace it with a fresh one.
Scheduled delivery appointments can be changed up to 72 hours prior. We do our very best to communicate with each customer.
Thank you & Happy Holidays!